In straightforward words, when software or service works over the internet, it is called cloud computing. So, a cloud-based possoftware is one that operates on cloud servers through the internet and can be accessed via a web browser. It performs the same functions as a regular management system with one additional feature – the ability to access it anywhere and at any time. A server-based software needs no software installation on a device, and it updates itself automatically.The flexibility of use makes cloud POS system one of the most outstanding improvements in the retail sector. In the coming years, every retailer worth their salt will be switching from conventional software to a cloud-based one. Here, two fields, in particular, are discussed – supermarkets and medical and how they can leverage the services of this innovation.What is a Supermarket?Before diving into the reasons why a supermarket needs robust billing software, a basic understanding of the term is necessary. Any grocery store that is massive in size and offers a complete range of household goods and foods is a supermarket. It generally has the following features:• Products are organised efficiently into aisles and shelves for easier shopping.• A precise inventory of all items is maintained so that over-stocking or understocking doesn’t occur.It is the second feature that makes it essential for big grocery stores to install a software that tracks their inventory. Without an inventory system, two scenarios can arise. The first is a loss of sales because a fast-moving good was not stocked to the required level. The second is a loss of earnings because units of a slow-moving commodity are lying on the shelves. A third scenario is also possible where products that have a very small shelf-life expire before they are purchased.The end line is that supermarket businesses require accurate stock data to prevent loss of sales and increase profit. The amalgamation of extensive inventory, which includes perishable merchandise, and high-volume sales need proper stock keeping. It is why even the smallest grocery store have put to use a basic point of sales software. For bigger stores, payroll, POS and inventory software that also has customer relationship management application is indispensable.The value of sales software is apparent by now. POS terminals are virtually mandatory for supermarkets, but when they are cloud-based, they become even more beneficial. Let’s look into why grocers should capitalize on cloud-hosted systems.The Many Conveniences of Super Market SoftwareA supermarket software that runs on a cloud offers 3 benefits to a manager which make them worth every penny.• A Software as a Service (SaaS) applications makes the store more efficient. It allows the manager to schedule employee shifts, vendor drops and stocking processes from anywhere. The owner of a supermarket need not be in the store to create these agendas because the system can be accessed from anywhere.• Another plus of SaaS-based inventory software is tracking freshness of goods. Instead of going on to the floor and checking each item manually, an employee can access the system from anywhere and track the date of delivery. This information can help pinpoint all merchandise that needs to be discounted so that they sell before going bad and which foods to be removed from the shelf.• The last leverage that POS systems offer is organisation. The software can be employed in innumerable ways to transform supermarket operations into efficient and seamless ones. Some examples are accounts payable, CRM, scheduling and billing.Need of Management Software in Medical SectorThe one field that sees constant innovation is medicine. As the era changes, medical equipment, drugs, and other paraphernalia are evolving. This continuous alteration means that pharmacies, hospitals, and clinics need to keep up with technology. It also implies investing in brand-new systems that aid the field is crucial.For example, a medical shop starts stocking a new pain-killer. Since it is a new stock, chances are employees are not going to remember all details of the drug. So, how do they inform the customer of it? It is here retail POS software for pharmacies step in. The software can be used to access all information on the drug with a click of the button. Ultimately, the application supports in providing better service to the patron.The Advantages of Medical Shop SoftwareA more in-depth look into the benefits of retail pharmacy software will assist how medical stores can leverage it.• Be it a cloud-based software or a terminal-installed application; both offer a better experience. Let’s say a patient arrives for a prescription refill to a pharmacy. On arrival, the patient realises that the actual prescription paper has been left at home. A cloud-based medical software can be used, at this point, to access all patient information including the prescription. As a result, the patient leaves the store with a refilled medicine instead of empty-handed.• The other advantage of medical software is billing. Instead of using pen and paper to tally the total, the customised system does it automatically. As a consequence, the transaction is faster which leaves the customer happy and the floor space of the pharmacies free for new patrons.The Take AwayA POS management system is a must have for any retail store. For supermarkets and medical shops, it is even more vital. Picking either a traditional software or a cloud-based software will ensure that the business is running ahead of the competition.
Answering the age old questionsWhen choosing software for your business, you will often find yourself asking the question: Should I go with commercial off-the-shelf software or should I go with custom software? A lot of professionals will suggest packaged or off-the-shelf software as a better choice over custom software. In a lot of cases, packaged software might fulfill a business’s requirements. However due to the nature of packaged software, it might not meet your business requirements if your business has a unique requirement.Since all businesses tend to be unique, there are times where generic software is the best solution to meet all your requirements. Generic software doesn’t necessarily account for businesses that are scaling. There are limitations in commercial off-the-shelf software such as shorter lifespans.Here are five business cases where customized applicationsare the better choice:1. When you want a personalized approach with customers.Businesses that are B2C will prefer software with great user experience and options for personalization. If you treat your customer as a unique individual, you are more likely to build trust with that customer. Off-the-shelf software are very limited in this regard. Customised software for customer-facing organizations can ensure that the user journey is completely unique and different from whatever is available in the market. This also gives you a competitive advantage that you can use to define your brand.2. Preserving workflow and business processes.
Your business is probably flourishing because of the unique decisions and workflows that are being adopted in your organization. Don’t let packaged software dictate how you should approach a problem. Unfortunately, off-the-shelf software can be very limiting in this regard because they must cater to a wide variety of businesses. Popular workflows adopted by businesses around the world might be considered in generic software. But popular need not mean efficient for your organization. However, personalized software is designed for your business, its processes and workflows. With custom applications you don’t have to worry about adopting new generic processes and forcing it on your staff. You can continue growing with the best workflows for your business needs.3. When you need to adapt quickly to market trends.
Personalized apps can be important in cases where your biggest customers or vendors are making a software change or adopting a new data protocol that your business has no choice but to follow. This usually happens if your business is part of an integrated supply chain. Off-the-shelf software can sometimes be slow to adapt or change to meet industry standards. In this case, customized solution will allow you to quickly add the new functionalities with minimal or no interruptions.4. When you need to scale your business.When you buy off-the-shelf solutions for your business, you will find a host of features that not relevant to your business. This is because off-the-shelf software must cater to a wide audience. However, if you find yourself in a situation where your organization is growing and requires a few additional features, that are either going to cost a lot or aren’t available, you will be in trouble. As your business grows, adding features and planning for additional features is highly feasible in the case of customer software development. This means you have a robust software that is tailored to suit your immediate and growing needs. And you will not have to spend on licensing fee for additional features later on.5. When you want to reduce total cost of ownership.The price wars between commercial software and personalized ones can be tricky. If you find yourself in a situation where you need a software that does the job, but doesn’t require too much investment in the future, then commercial software is the way to go. However, with customized applications, the total cost of ownership of the software may be more economical than commercial software in the long run. Delays in upgrades, licensing fees, maintenance and support charges will bog down commercial software over a longer period of time. The cost of licensing is eliminated in the case of personalized software, as the business will own the software. Maintenance would also be cheaper as you will be involved in the development of the software. You have far more control in the case of customized software. There are simply too many variables in commercial software that can put your business at risk.